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At Auto 101, our goal is 100% customer satisfaction. As such, please read the important information below to ensure a smooth buying and installation process.
Compare part number between listing and original part to ensure compatibility.
Due to the fact that these are used products, there may be markings and minor scratches, any notable defects will be highlighted in the listing.
Be sure to refer to product images for any sort of markings or damage. Bulbs and relays, if present, are not warrantied.
USPS or UPS are used for shipping. We have a one-day handling time, as such, orders are sent out on the following business day, Monday through Friday.
All parts are pulled from running vehicles before being listed, if a product arrives with any defect not shown in the listing or if a product is not functional, we offer a 60-Day Warranty.
Please contact us right away if you have any issues, questions, or remarks. It is important to us that you are completely satisfied with your purchase.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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